Terms of Service

Using our services constitutes client acceptance of the following terms and agreement to abide by them. Hostibox International Group Ltd reserves the right to amend and/or update these terms at any time. Continued use of our services constitutes client full acceptance of the following terms. IF YOU DO NOT AGREE TO ABIDE BY THE ABOVE, YOU ARE NOT AUTHORIZED TO USE OUR SERVICES.

1. Data and backups

  1. Data stored on services are exclusively owned by the customer.
  2. We are not liable of any loss of data for any reason. It is the customer’s responsibility to maintain off-site backups of his data.
  3. Integrated data duplication, including daily backups, weekly backups, RAID technologies and any other data duplication type can’t be considered as a safe backup and is only provided for information.

2. Accounts and ordering

  1. Ordering services with false information, including but not limited to real name, street address, phone number and email address may result in immediate termination of your account without any possible refund.
  2. Hostibox International Group Ltd reserve the rights to ask identity and address verification documents to prove that customer’s details are correct.
  3. We deploy order by the FIFO rule: First Input means First Output. So, orders are deployed in the order which we receive it.
  4. If no payment is received 24 hours after your order, we reserve the rights to put any late fees and/or to cancel your order.
  5. Services are setup within 24 hours to 48 business hours after your payment, unless there is issue on provisioning process.
  6. Due to the cost involved in maintaining services, we do not offer refunds for any reason. In place, we give account credits and gift cards.
  7. Invoices are generated and emailed 14 days before the due date.
  8. Auto billing will debit invoices on your default credit card.
  9. Late payment of renewing invoice result:
    • suspension after 3 days (+ $5.00 late fees)
    • termination after 5 days
  10. Failure of making payment result service termination and all data are erased automatically. This operation cannot be reversed and Hostibox International Group Ltd is not responsible for loss of data.
  11. A billing dispute and/or issue of any kind is not exempting you to pay current and/or future invoices.
  12. Billing dispute resolved in the customer’s favor will result of account credit and/or gift card to any partner providing the same service.
  13. Any charge-backs on credit card or PayPal result service termination without notice.

3. Acceptable Usage Policy

    1. Violations of Acceptable Usage Policy result in service termination without notice and without the ability to claim any refund. It may also result in criminal and civil liability. Hostibox International Group Ltd will cooperate with law enforcement if a criminal violation is suspected.
    2. You may only upload data that you are authorized to copy on. Copyright, intellectual property rights and trademark rights violation is prohibited.
    3. Piracy, hacking, cracking, phreaking, warez, pyrotechnics is not allowed.
    4. You may not publish any material that is grossly offensive, including, exploitation of children, blatant expressions of bigotry, hatred, harassment, defamation, or invasion of privacy. This includes material that defames, abuses, harasses or threatens any person or group. Pornography is not allowed.
    5. Spam is not allowed.
    6. You may not use your service in the commission of any crime that violates the laws of United Kingdom and any local, state, and/or federal laws of the country physically hosting your service.
    7. You are solely and fully responsible for the contents of your account. Any and all repercussions will be born solely by you as the account holder.
    8. In no event will Hostibox International Group Ltd be liable for any damages, including, without limitation, direct, indirect, incidental, special, consequential, or punitive damages arising out of the use of or inability to use the services or any content thereon. This disclaimer applies, without limitation, to any damages or injury, whether for breach of contract, tort, or otherwise, caused by any failure of performance; error; omission; interruption; deletion; defect; delay in operation or transmission; computer virus; file corruption; communication line failure; network or system outage; or theft, destruction, unauthorized access to, alteration of, or use of any record.
    9. We reserve the right to examine the contents of any account at any time.
    10. If we receive abuse complaints about your service, we reserve the right to suspend or terminate your service.

4. Unforeseeable circumstances

  1. Any event beyond the control of the company and against which it could not reasonably protect itself constitutes a case of unforeseeable circumstances and suspends in this respect the obligations of the parties.
  2. Are also considered as unforeseeable circumstances, the following events, without this list being restrictive, natural and industrial disasters, strikes, civil wars or foreign, attacks, riots, popular movements, a material failure or the failure of one or more communication networks that renders either party unable to comply with the terms of this contract.
  3. The Company can not be held responsible, or considered as having failed in its obligations provided for in the present Terms of Service, for any non-performance related to a case of absolute necessity as defined by the law and the English jurisprudence, on the condition that it makes its possible to minimize the damage and to execute as soon as possible its obligations after cessation of the case of unforeseeable circumstances on the other hand.

5. Applicable law and jurisdiction

  1. The present Terms of Service are governed and interpreted in accordance with the applicable law in England, without taking into account the principles of conflicts of laws.
  2. In the event of litigation likely to occur during the interpretation and / or the execution of the present ones or in relation with these Terms of Services, the Customer can decide to submit the litigation with the Company to a procedure of conventional mediation or any other alternative method of dispute settlement.
  3. In case of failure of this mediation procedure or if the Client wishes to seize a jurisdiction, the courts of the city of London will be exclusively competent.