“Hostibox”, “Our”, “Us” and “We” mean Hostibox International Group Ltd. “You”, “Your”, “Yourself”, “Client”, “Customer” and “Subscriber” mean the natural or legal entity that hereby engages Us to provide web hosting services.
The data controller of your personal information is Hostibox International Group Ltd.
Hostibox may collect information about you as follows:
We will use your personally identifiable information only as follows:
We may place a “cookie” in your browser to identify you to us when you repeat visiting our websites. A cookie is just an alphanumeric identifier. It help us customizing your visit.
We only provide any personally identifiable information about you to:
To fulfill our contractual obligation to you when you order service from us, we need to collect personal data.
For financial record-keeping and law enforcement compliance, we are required by the law to collect and process financial personal data.
To operate our business, we require to collect personal data. However, you can remove your consent at any time and your data will not be used for marketing communications.
The data that we collect from you is stored in the USA and in United Kingdom, but it may be processed by staff operating outside the US and EEA (European Economic Area) who work for us or one of our affiliates. Such staff may process your data while fulfilling orders and providing support for your services. By using our services, you acknowledge that your data may be processed outside of the EEA.
Hostibox employs a variety of security measures to protect personal data from unauthorized access. However, no part of the Internet can be considered 100% secure.
Your data will be retained and processed as long as it is required to comply with applicable legal, tax, or accounting requirements.
At the end of the retention period, we will either delete or anonymize your data, unless it is stored in a backup archive and isolated from further processing.
You may update your data at any time either through the client area Account section or by submitting a support ticket. We may require proof of identification in order to change certain data fields.
You may may request that Hostibox export your personal data by opening a support ticket.
Customers with no active services may request that their account be closed and personal data be deleted from Hostibox databases, with the exception of: billing system access logs, which may be stored for any duration of time at Hostibox’s discretion, cases where financially fraudulent or otherwise illegal activity is deemed to have occurred (as determined by Hostibox management or law enforcement officials), in which case personal information may be retained indefinitely for purposes of ongoing investigation and prevention of fraud recurrence, or cases where a violation of the Terms of Service has resulted in termination of Customer’s account, in which case personal information may be retained indefinitely for purposes of prevention of further use of Hostibox’s services in the future by the offending Customer.
Hostibox will not delete any data required to comply with our legal obligations and financial requirements, or any data required to resolve disputes and enforce our legal agreements and policies.
We may contact you directly or through a third-party service provider regarding products or services you have ordered from us. We may also send you marketing emails if you have opted-in through the client area. Communication methods may include: email, text (SMS) message, or phone calls.
We may share aggregate statistical data about our customers with third parties, such as advertisers or suppliers. This aggregate statistical data will not identify you personally.
If you are a resident of the EEA, you have the following data protection rights, which you may exercise by contacting us via support ticket:
Verifying your identity is a requirement before responding to a such request.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the EEA.
Our service is not available to children under the age of 18, and we will not intentionally maintain personal information about anyone under the age of 18.
Latest update: 1st December 2018